Privacy Policy
At Phoenix Dynamometer Technologies LLC, the protection of personal information is among our primary concerns. Below are the guidelines we use for protecting the information you provide us during your experience with our company through any means, such as when you use our web site, interact with us through our products and other services, when we speak with you over the telephone, and if you work directly with our technical support teams.
Scope
This Global Privacy Policy applies to Phoenix Dynamometer Technologies LLC. and its worldwide corporate affiliates ("we" or "our") but not to those Phoenix Dynamometer Technologies LLC corporate affiliates that operate and have published their own privacy and security policies, including but not limited to Phoenix Dynamometer Technologies LLC Financial Services. While Phoenix Dynamometer Technologies LLC is not Safe Harbor certified, Phoenix Dynamometer Technologies LLC adheres to the Privacy Principles of the Safe Harbor Program administered by the U.S. Department of Commerce. Details about the privacy protection requirements of this program can be found at export.gov/safeharbor/
This privacy statement also does not apply to the web sites of our business partners or to any other third parties, even if their web sites are linked to our web site. We recommend you review the privacy policies of each web site you visit.
For the purposes of this privacy statement, "corporate affiliates" means any entity or joint venture that is wholly or partially owned or controlled by Phoenix Dynamometer Technologies LLC. "Business partners" means any subcontractor, vendor or other entity with whom we have an ongoing business relationship to provide products, services, or information. "Personal information" means information which identifies you, such as your name, telephone number, and e-mail address. In some cases, the policy may be tailored to account for variances in law in a particular country. However, this policy is intended to be global in nature.
Information We Collect
We collect the information you give us in order to provide you products and services, inform you about our products and fulfill your orders and service requests. We work with consumer marketing companies to help us better target our services and product communications to you. We use cookies and other Internet technologies to manage our web sites and e-mail programs, to offer you personalized experiences and to help us manage our web sites.
When you access our web sites, we will log your IP address in our web server logs. We also collect related information such as browser type, operating system, and Web pages visited to help manage our web sites.
How We Use Personal Information
We use personal information to deliver the services and support, or to carry out the transactions you have requested. We use the information collected to send communications to you, such as product safety information, your transactions status (for example, order confirmations), information about products and services available from Phoenix Dynamometer Technologies LLC and its corporate affiliates, promotional offers, and surveys. We use the information to customize, analyze, and improve our products, services (including our web site), technologies, communications and relationship with you. We use the information to enforce our conditions of sale, web site terms and/or separate contracts (if applicable) with you. We use information to prevent fraud and other prohibited or illegal activities.
Your Choices
You may instruct Phoenix Dynamometer Technologies LLC to stop sending you certain promotional materials (e.g., e-mail messages, catalogues) by following the unsubscribe instructions provided in our materials. You may contact Phoenix Dynamometer Technologies LLC to unsubscribe from (opt out of) direct mail, telephone, fax or e-mail communications. You may contact Phoenix Dynamometer Technologies LLC to determine the types of personal information that we process and to correct or update your personal information.
Protecting Personal Information
We understand the importance of ensuring that your personal information is secure and protected. We use a variety of security technologies and procedures to help protect personal information from unauthorized access, use, and disclosure.
Disclosing Personal Information
We share your personal information with corporate affiliates to carry out transactions you request or to make our business or that of our corporate affiliates more responsive to your needs. We may share your personal information with business partners that help Phoenix Dynamometer Technologies LLC carry out transactions you request or that help our relationship with you, and then only with business partners who share our commitment to protecting your personal information.
We may disclose your personal information in connection with law enforcement, fraud prevention, or other legal action as required by law or regulation, or if Phoenix Dynamometer Technologies LLC reasonably believes it is necessary to protect Phoenix Dynamometer Technologies LLC, its customers or the public.
Except as described above, we will not disclose your personal information to other third parties unless you have provided consent.
Other Important Information
Phoenix Dynamometer Technologies LLC is committed to working with you to obtain a fair resolution of complaints or concerns about privacy. Phoenix Dynamometer Technologies LLC complies with data protection laws in the countries in which we do business, and we cooperate with data protection authorities and law enforcement agencies.